How we use your information
This privacy notice tells you what to expect when August Rose Limited (“August Rose”) collects personal information. It applies to information we collect about:
- visitors to the August Rose website;
- August Rose customers;
- people who contact August Rose.
Visitors to the August Rose website
When someone visits augustrose.life we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.
We use a third party service, WordPress, to publish our blog. We use a standard WordPress service to collect anonymous information about users’ activity on the site, for example the number of users viewing pages on the site, to monitor and report on the effectiveness of the site and help us improve it.
People who email us or contact us via the August Rose website
Where we can we use Transport Layer Security (TLS) to encrypt and protect email traffic. If your email service does not support TLS, you should be aware that any emails we send or receive may not be protected in transit.
We will also monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.
People who contact us via social media
If you send us a private or direct message via social media the message will be stored for three months. It will not be shared with any other organisations.
Customers
We use a third party to fulfil customer orders, but the third party is only allowed to use the information to send out the order.
Use of data processors
Data processors are third parties who provide elements of our service for us. We have contracts in place with our data processors. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will not share your personal information with any organisation apart from us. They will hold it securely and retain it for the period we instruct.
Complaints or queries
August Rose tries to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate.
Links to other websites
This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.
Your rights
Under the Data Protection (Jersey) Law 2018 you have rights as an individual which you can exercise in relation to the information we hold about you.
You can read more about these rights here – https://oicjersey.org/